The brief type: if you should be searching for a unique engagement ring or special anniversary present, Leibish & Co. has a robust stock of high-quality, colourful, and conflict-free diamonds and gems. The family-run company is operating online since 1998 with your own touch which has won perform business the world over. Leibish & Co. allows you to purchase loose rocks or even make use of the no-cost “Design Your Own” instrument to carry your perfect bit of jewellery your. With years of expertise and strong design under its strip, Leibish & Co. is on the verge of broadening its inventory to watches and various other accessories.
Whenever Leibish Polnauer founded 1st online diamond company in 1998, it took nearly an entire day to upload a single picture and explanation to their site â but he was a visionary just who saw possible from inside the fledgling field of ecommerce. “When he sees the potential in a notion, he can fit everything in in the power to advance with it,” mentioned Benji Margolese, Director of information promotion for Leibish & Co.
Leibish developed a successful, family-run procedure along with his girlfriend and children providing in authority positions. They will have expanded a successful online business with workplaces situated worldwide. Leibish & Co. is actually a leader in unique colored diamonds and gemstones being difficult to get someplace else. Their expensive diamonds are also conflict-free, that will be an important facet for all customers.
“folks reach all of us since they search one thing a tiny bit different, anything a bit more unique than the rest of us features,” Benji said.
While Leibish & Co. offers top-notch old-fashioned diamonds, the organization focuses primarily on colourful, distinctive precious jewelry. Whenever questioned exactly why the business has these a higher client return rate, Benji easily pinpoints the main reason.
“It’s a mix of exemplary products, fantastic service, and jewellery designed to the highest degrees of perfection,” the guy stated. “The jewelry we make is certainly not your everyday, mass-produced style of item. Each piece is custom-made to perfectly fit the diamond or gemstone picked by the customer.”
Children Affair With individual Service
Leibish & Co. is actually a true family business, with Leibish’s loved ones playing crucial roles from inside the company.
Leibish serves as creator and President with the organization, while their spouse, Rosi, may be the business’ Events Manager. Their own eldest daughter, Chavi, functions as the Lead Jewelry Designer â and that is a huge duty since custom jewellery comprises above 50% on the business’s business, Benji mentioned.
Leibish’s eldest child, Yossi, may be the Chief Executive Officer of Leibish & Co. Another daughter, Shmulik, who is a graduate associated with Gemological Institute of The usa, could be the fundamental Diamond Buyer for any business. “Shmulik is, actually, certainly most gifted color diamond experts in the industry,” Benji mentioned.
Leibish’s son Itzik may be the business’s COO and operates their nyc office on Fifth Avenue. Yoni, who’s the youngest of Leibish’s five young children, could be the businesses CFO.
“as among the longtime people in the group, I’m able to let you know that, even though there is no connection, they start thinking about me personally, yet others, section of their family,” Benji mentioned. “all of us bring our very own knowledge with the business, but collaborate to constantly grow the business.”
Clients are additionally addressed like family at Leibish & Co., in which the company invests energy into private service and product sales. “If you have ever managed one specific agent, for example, that’s the exact same individual you will definitely always manage, whatever you will be phoning or creating in app sugar mommyroximately,” Benji stated. “we do not believe in passing clients to different departments when they have a question or specific problem they want to manage.”
Consumers Come From all around the World
Leibish has several several types of consumers: you can find people, whom primarily store through the internet site, stores, and the ones in the trade business, exactly who usually visit the organization’s main workplaces in ny, Israel, and Hong-Kong.
Almost all of Leibish & Co.’s clients are through the U . S .. The then best audience is actually Canada, followed closely by the United Kingdom, Australian Continent, Hong Kong, as well as the remainder of European countries.
Clients at each period of life shop at Leibish & Co., though nearly all are involving the centuries of 35 and 54, Benji mentioned. In addition, the firm garners approximately 300,000 internet site visits each month â and keeps a lot of its consumers coming back again.
“With over a 70% return consumer score, we continue to be being among the most famous companies inside our market,” he said.
Colorful Diamonds & Gemstones With a “Design yours” Option
Leibish & Co. holds high-end precious jewelry, but additionally keeps inventory freedom, especially for online consumers, Benji said. The business offers numerous loose diamonds and valuable gemstones, but their important goods are customized jewellery projects.
“We keep a sizable selection of multicolor diamond and gem precious jewelry, with some with the rarest tones actually viewed,” he mentioned. “We are acknowledged best by our very own bread-and-butter services and products â yellowish diamond and red diamond engagement bands. However, we sell diamond jewelry of nearly every color, and important gemstones â such as sapphires, emeralds, and rubies. We offer jewellery constructed with colorless diamonds, as well, but the knowledge is in the field of color.”
For customers who possess anything at heart and want help making it possible, Leibish & Co. offers a “Design your” precious jewelry tool, which Benji said is their most widely used product.
“Naturally, when looking for a unique part, people typically desire specific stones and setting designs they’ve currently dropped in love with,” he stated. The “Design a” device enables consumers to build a piece utilising the stone, setting, and metal of these choice.
“it permits them to bring their unique fantasies to life â with these expertise in workmanship,” Benji told all of us.
Accessories & brand-new on the web Tools in Store for Leibish & Co.
since it looks forward to the long run, Leibish & Co. is actually gradually moving toward higher-ticket products plus product assortment. The organization seems comfy branching off to new product lines as a result of the dedication and passion it applies to perfect the existing projects.
“we spoken of bringing in different accessories â such as for example luxury watches, bags, plus pencils,” Benji mentioned. “But we decided to hold back until we initially perfected the major line of item, and that is diamond jewelry.”
Leibish & Co. is also researching ways to continue refining its preferred web site, as well. One way it plans to improve its on line knowledge is by bringing in augmented truth functions, which will offer virtual customers more of an in-store experience.
As an organization using its roots in colourful expensive diamonds and e-commerce, Leibish & Co. will continue to innovate in a traditional market which views modification just like the exception, maybe not the guideline.